Ruggiero AV Services promotes the use of a third-party DNS [domain name system] service known as OpenDNS. OpenDNS is a free service that provides geographically stable lookups for all the addresses you type into your web browser - so that the time it takes to find a site and then connect to a site is reduced.
Over the past week or so we have noticed that OpenDNS has NOT been working well with Comcast's Internet service, especially when accessing sites like this one - blogger.com - and some other Google services, including Youtube.
OpenDNS is aware of this, and Comcast techs are also working to resolve these issues. This may be related to the fact that
Comcast recently rolled out their own "DNS Helper" services, which performs similar functions as OpenDNS, to a degree. The
fix for these issues is to return your computer or router to their default DHCP settings, and have it use Comcast's default
DNS servers. If you are having trouble getting those, the national server IP addresses are:
68.87.66.196 Comcast (national) Primary DNS Server.
68.87.64.196 Comcast Secondary DNS Server.
For more information, please see:
http://forums.opendns.com/comments.php?DiscussionID=4562&page=1#Item_0
and also
http://www.comcastvoices.com/2009/07/domain-helper-service-here-to-help-you.html
Also note that the D-Link router mentioned in our post about "being a SPAM-bot" and "network access protection" includes advanced DNS services which work similar to OpenDNS, may be superior to your own ISP's DNS servers, and are currently not subject to the same problems as OpenDNS at the moment. However the servers may also work with NON D-Link routers. So, an alternate suggestion for Comcast users, if you do not wish to use Comcast's DNS servers is to use:
PRIMARY - 204.194.232.200
SECONDARY - 204.194.234.200
Otherwise, if you "blank out" the DNS Servers entries in your computer or router, and reboot the device, you should be able to pull the default DNS servers from your ISP. If you don't, see above for the IP address numbers so that you may enter them manually.
Any questions, please respond to this post or e-mail us.
Over the past week or so we have noticed that OpenDNS has NOT been working well with Comcast's Internet service, especially when accessing sites like this one - blogger.com - and some other Google services, including Youtube.
OpenDNS is aware of this, and Comcast techs are also working to resolve these issues. This may be related to the fact that
Comcast recently rolled out their own "DNS Helper" services, which performs similar functions as OpenDNS, to a degree. The
fix for these issues is to return your computer or router to their default DHCP settings, and have it use Comcast's default
DNS servers. If you are having trouble getting those, the national server IP addresses are:
68.87.66.196 Comcast (national) Primary DNS Server.
68.87.64.196 Comcast Secondary DNS Server.
For more information, please see:
http://forums.opendns.com/comments.php?DiscussionID=4562&page=1#Item_0
and also
http://www.comcastvoices.com/2009/07/domain-helper-service-here-to-help-you.html
Also note that the D-Link router mentioned in our post about "being a SPAM-bot" and "network access protection" includes advanced DNS services which work similar to OpenDNS, may be superior to your own ISP's DNS servers, and are currently not subject to the same problems as OpenDNS at the moment. However the servers may also work with NON D-Link routers. So, an alternate suggestion for Comcast users, if you do not wish to use Comcast's DNS servers is to use:
PRIMARY - 204.194.232.200
SECONDARY - 204.194.234.200
Otherwise, if you "blank out" the DNS Servers entries in your computer or router, and reboot the device, you should be able to pull the default DNS servers from your ISP. If you don't, see above for the IP address numbers so that you may enter them manually.
Any questions, please respond to this post or e-mail us.
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