Wednesday, August 6, 2008

Network Upgrades, August 7 and 8, 2008

To our webmail customers and some website clients...

We realize that there are still intermittent network problems with some of our clients' mail services.  We want to reassure everyone again that NO MAIL HAS BEEN LOST due to these problems.  However, we understand that a less-than-consistant connection makes people feel uneasy.  Therefore:

On the morning of August 7, most likely during the hours of 11AM and 1PM Eastern,webmail and our backup server will be unavailable ON PURPOSE, as we re-configure new routers on our network. The timeframe is considered worst-case-scenario; e-mail services may be available prior to 1PM.

On the evening of August 8, most likely during the hours of 11PM and 1AM Eastern, our primary webserver will be unavailable, along with RAVMAS, also while routing equipment is upgraded.  Again, this 2 hour-long downtime is for worst-case scenario; we will work to get our services back to normal as soon as possible.

Thanks for your understanding.  If you have any questions, please respond to this post or e-mail us.

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