Thursday, September 4, 2025

Primary Hosting Server / Node Outage

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UPDATE: Services were fully restored on the affected server by 3PM PDT / 6PM EST. We apologize for the inconvenience caused by the extended ...
Friday, July 18, 2025

Primary Hosting Server Upgrade Planned

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Dear Customers, According to a recent announcement from our data center, they will be upgrading one of the servers that house client website...
Saturday, July 12, 2025

RDP Server Upgrades and Webmail Client Clarification

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We are currently upgrading the hardware on the node which contains the web-based Windows Remote Desktop client used by some of our customers...
Monday, April 7, 2025

Webmail issues and RoundCube GUI changes coming

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 Earlier today, some customers may have experienced issues accessing their email on the web at webmail.xxx.xxx ; there was some temporary do...
Friday, January 20, 2023

Mail Server Maintainence

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Based on a recent e-mail from the provider that houses our mail server, there will be maintenance performed on Sunday, January 22 at 7:00 PM...
Sunday, October 23, 2022

Downtime for forms processor/helpdesk

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During the afternoon of October 22, 2022, the Apache server that houses our forms data as well as our helpdesk system experienced a failed u...
Thursday, August 11, 2022

Los Angeles Shared Server Connectivity Issues

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We are currently working with the data center in troubleshooting connectivity issues on one of their shared servers.  This is the primary se...