Wednesday, February 29, 2012

Mail Services Restored, Web Services possibly pending

Mail is back online.  No old mail was lost, and new mail is being delivered.  Thanks very much for your understanding once again.  One of our web servers still may be switched, but we are leaving it alone for now, pending data center analysis.

Any questions, respond to this post or e-mail us.


Restoring Mail AND Web

Client mail and web services are being moved to new hardware due to an unresolvable issue with our data center and their equipment. Because we are moving both services, setup will take longer than anticipated, but we are focusing on e-mail restoration first and foremost.

Thanks very much for your understanding, and patience in this matter!

Tuesday, February 28, 2012

Restoring Mail

Our mail server is being restored from a backup from last night, the 27th. Because of the amount of data to restore, the process will take many hours, and possibly run into tomorrow, the 29th.

Thanks for your understanding!

Keeping Mail Server Offline

We apologize for the inconvenience but our mail server remains offline so that we can prove to the data center that the issues they have been experiencing are not caused by our customers.  The server will be brought back online as soon as humanly possible.  Mail is being queued, and will be delivered once everything is back up.

Any questions, respond to this post or e-mail us.

Monday, February 27, 2012

Emergency Maintainence on Mail and One Web Server

We have been troubleshooting performance issues on our mail and one of our web servers, so some intermittent downtime has taken place, and may continue for the rest of the day.  Apologies for the inconvenience, and we will update when these issues are resolved.

Any questions, respond to this post or e-mail us.

Thursday, February 16, 2012

DNS Services are being restored

Our datacenter has brought replacement DNS servers online, and IP address propagation is taking place; affected websites should be fully accessible within the next 30 minutes, if they are not already.

Apologies for the inconvenience...

DNS Issues/Downtime

We are experiencing a flood of queries incoming to someone's domain, and are moving to new servers to attempt to restore service.  Webmail is affected as well as some customer sites.  This is NOT content related, but is stemming from DNS issues.

Normal DNS services should be restored soon.